Shipping Policy

Thank you for choosing AAB-E-ZAR ORGANICS. We carefully pack every order to help ensure your products reach you safely and in excellent condition.

Order Processing

All orders are normally processed within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping Across Pakistan

We currently offer delivery across Pakistan, including major cities, towns, and serviceable remote areas.

Delivery availability may vary depending on the destination and courier service.

Estimated Delivery Time

Orders are typically delivered within 3–5 business days after dispatch.

These are estimated delivery timeframes and are not guaranteed delivery dates. Delays may occasionally occur due to weather conditions, public holidays, courier operations, or circumstances beyond our control.

Shipping Charges

Shipping charges are based on the total weight of your order:

Free Shipping

Free shipping is available on orders of Rs. 8,000 or more.

Any applicable free-shipping offer will be reflected at checkout.

Cash on Delivery

Cash on Delivery (COD) is available for eligible delivery locations.

COD availability may depend on the delivery address and courier service coverage.

Order Tracking

Once your order has been dispatched, tracking details may be shared through WhatsApp, SMS, or another available communication method, depending on the courier service used.

Packaging

Every order is carefully packed to help protect the products during transportation.

As some of our products may be packaged in glass jars containing honey, customers are advised to inspect the package carefully upon delivery.

Damaged, Broken, or Leaking Orders

We take great care when packing your order. However, if your package arrives visibly damaged, broken, opened, crushed, leaking, or with a damaged product, please follow the procedure below.

Mandatory Unboxing Video

Before opening your package, you must start recording a clear and continuous unboxing video.

The video should clearly show:

• The unopened package from all sides
• The shipping label and order details
• The condition of the package before opening
• The complete opening and unpacking process
• The product and any damage or leakage found inside

A clear, continuous unboxing video recorded before the package is opened is mandatory for damage, breakage, or leakage claims. Claims submitted without a valid unboxing video may not be accepted.

Please also:

• Take clear photographs of the damaged product and packaging.
• Keep the original packaging and damaged product until the claim has been reviewed.
• Contact us as soon as possible after receiving the order.
• Provide your order number, photographs, and unboxing video when contacting us.

We will review the information provided and, where applicable, coordinate with the relevant courier to resolve the issue.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us.

We will check the shipment status with the relevant courier and assist you in resolving the issue.

Incorrect or Incomplete Delivery Information

Please ensure that your name, phone number, and complete delivery address are correct before placing your order.

A delay or failed delivery caused by incorrect or incomplete information may result in additional delivery charges or a re-shipment requirement.

Contact Us

For shipping-related questions or assistance with your order, please contact us:

WhatsApp: +92 339 0454509
Email: aabezarorganics@gmail.com
Website: www.aabezarorganics.com

AAB-E-ZAR ORGANICS
Pure by Nature. Trusted by Quality.